![]() This can be remedied be getting a stronger router. With that being said, give yourself the opportunity to look at multiple remote control tools before buying. A strong alternative to TeamViewer, SolarWinds ® Dameware ® Remote Everywhere provides what I think is one of the most comprehensive solutions on the market, combining remote support, remote work, and distance learning. If you do not have a very strong internet connection, it is possible for TeamViewer QuickSupport to run very slowly. You’ll find that if you do use TeamViewer, it’ll be way easier to use it through the native TeamViewer console than through Intune. TeamViewer QuickSupport does not give you a support team to help people with, it inly gives you a framework for your support team to use when trying to help a customer figure something out. Download Now Offer for Companies Privacy Policy 2. Because of this, it is possible that there could be better versions of it available to you, or versions that would suit your needs better. A Solution for Remote Control From iPads and iPhones The TeamViewer app allows you to use remote desktop from iOS devices. TeamViewer keeps customers happier because it keeps them from having to do any work when something goes wrong with the program that you provided them with.Ĭons: TeamViewer QuickSupport is not the only software program of its kind. The app can be found in the AppStore for iOS. TeamViewer QuickSupport allows you to take over a customer's screen so that you do not have to worry about walking them through solutions to their problems step by step. Download and install the TeamViewer QuickSupport app for iOS on the iPhone or iPad you want to connect to. This will not only save you money in transportation, but will save your employees time and allow them to work more efficiently. Pros: TeamViewer QuickSupport allows you to help customers remotely, saving an expensive trip for IT. However, if they do not have to do any of the work for themselves, then they will not care as much that they are having a problem in the first place and are more likely to enjoy their experience with your company. Going through a long walkthrough that may not fix the problem generally does not make them any happier. When a customer contacts IT, it means that they already have a problem and are likely already frustrated with their technology. Not only is this far more efficient for you, customers love it. Alternatives such as AnyDesk and Zoho Assist are considered some of the best remote desktop software solutions available on the market. If that doesnt suit you, our users have ranked more than 10 alternatives to Parsec and nine of them are available for iPad so hopefully you can find a suitable replacement. The program allows you to quickly root out the problems that your client is having and solve them without them having to even lift a figner. Its not free, so if youre looking for a free alternative, you could try RustDesk or Moonlight Game Streaming. ![]() Overall Opinion: TeamViewer QuickSupport is a must have for large companies of all types, but especially those with an active website or those that are already based in some sort of technology.
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